Ellis Brazilian Bikini

Orders placed with Standard Shipping are typically fulfilled within 5 Business days of order placement. From the fulfillment date, orders placed with standard shipping typically take an additional 3-10 Business days to arrive.

Expedited shipping options and same-day fulfillment are currently only available for certain items and will be done automatically on business days (Monday - Friday).

Please note: If your order is delayed, it may be due to supply chain issues and pandemic related protocols we must abide by. Our team is working around the clock to mediate any issue and assist you. Need help? Email us here or visit our Shipping Policy in our website footer for more information.

Possible Delays: We do our best to ensure the timely delivery of all orders. Please note we are only provided with estimated delivery dates from our carriers. On a rare occasion, these packages can arrive outside of the estimated timeframe. 

Return within 45 days for a free exchange, refund, or store credit in a tap.

Refund Back To Card: Head to our new returns portal at returns.itsjuliet.com and select refund. Follow the instructions to download your shipping label and send back. Once your item is returned, your refund will come back to your card within 1-7 days. Please note: Final sale items are not returnable due to the extreme markdown. 

Free Exchange: We offer free return shipping on exchange orders! Head to our new returns portal at returns.itsjuliet.com, select exchange and the item you wish to exchange your current item. Download the label. Once you ship it back, your new item is automatically sent to you - seamlessly. 

You can review our Return Policy in the footer and email diamond@itsjuliet.com for any questions or assistance.